At the Civil Service Club the safety and well-being of our members and their guests is our absolute priority. We are fully committed to providing transparent and accurate information regarding the ingredients in our food and drink to help you make safe, informed choices.
Our Commitment to Allergen Information
In accordance with UK food law, we actively track and declare the 14 legally regulated allergens across our entire menu:
- Celery
- Cereals containing gluten (such as wheat, rye, barley, and oats)
- Crustaceans (such as prawns, crabs, and lobsters)
- Eggs
- Fish
- Lupin
- Milk
- Molluscs (such as mussels and oysters)
- Mustard
- Tree Nuts (such as almonds, hazelnuts, walnuts, cashews, pecans, pistachios, and macadamia nuts)
- Peanuts
- Sesame
- Soybeans
- Sulphur dioxide and sulphites (at concentrations above 10ppm)
How We Handle Your Orders
- Always Inform Your Server: We strictly request that all guests inform a member of our team of any food allergies or severe intolerances before ordering.
- Access to Written Guides: We do not rely solely on memory. A comprehensive, up-to-date allergy menu is available from your server at any time. Please ask your server to review it.
- Kitchen Protocols: When an allergy is flagged, our kitchen follows strict cross-contact prevention measures, including using sanitized preparation areas, dedicated utensils, and mandatory staff handwashing.
Important Cross-Contact & “May Contain” Notice
While we take exceptional care to isolate allergens, the Civil Service Club operates a busy commercial kitchen that handles nuts, gluten, dairy, and other common allergens daily.
- Because our dishes are prepared in shared cooking environments, we cannot guarantee that any menu item is 100% free from cross-contamination.
- We routinely review supplier labels. However, we cannot entirely eliminate the risk of trace allergens present at the manufacturing source.
Dietary & Lifestyle Labels
Please note that our “Vegan” menu options are designed as lifestyle choices and are not guaranteed allergen-free formulations. If you have a severe allergy to milk, eggs, fish, molluscs, or crustaceans, please alert your server so the kitchen can apply full allergen safety protocols to your meal.
Please be aware that GF items are made in kitchens where Gluten containing products are handled.
If you have any questions or require bespoke adjustments ahead of your visit, please contact office@civilserviceclub.org.uk
