There is an unhealthy degree of inflexibility within the catering provided which I think is disadvantageous towards both Customer and the Club: - for example I was told I could only have soup as a starter if having the Christmas Dinner and as the Restaurant was closed I could not have that.  In the past soup has been available as a Starter to all customers - it is Winter, I think you should be making this option available to all [it is a lighter option].   Also, we were not allowed to have a Mince Pie at the end of the meal [for the same reasons mentioned above].  I feel this is also short sighted.  My dining partner was too full for a main Sweet but wanted to have a Mince Pie, perhaps paired with a Liquor Coffee.  As he was refused the mince pie he did not have anything else.  He was left slightly dissatisfied and the Club lost income unnecessarily.  I do feel the Club offers value for money and staff are polite/approachable, but these unnecessarily inflexible practices should be revised.

The food (English  breakfast ) was almost cold and bacon was very chewy. Arrived at 10.30 so not late at all. Had much nicer breakfast here a while ago. 

The waiting staff and reception staff were excellent

The food, staff & event planning were all first rate. Thank you. It made my retirement event, a very special, memorable occasion.

Following a refurbishment of the dining area it was extremely disappointing to have to sit on old uncomfortable furniture with old table and poor finishes.  The bed seats in particular are appalling.   The main course was poor roasted potatoes not properly cooked at all other vegetables were reasonable turkey portion too small in particular.   The selection for a Christmas wine was extremely average There was no person in charge of the dining no wine list offered for review a take or leave it attitude adopted.  A very poor experience overall.   This is the second occasion when things have been bad at the club ??  Presumably this review is simply lost by the management???

We had a table booking for the bar and I enquired about having a table upstairs so we could have the Christmas menu. The staff involved were so very helpful and arranged for a table for the three of us where we thoroughly enjoyed our food! Many thanks to them ??

Always good at the civil service club. We were disappointed that we could not choose from the other menu especially when another room appeared to have a choice of menu's (Fish & Chips) as an example

Continues to be outstanding in all areas  on particular the manager . Thankyou

Lovely meals and table cleared in time for us. Good service from all staff. It was very busy and crowded so quite loud.

Good to see the Club so busy! But, it was cold outside in spite of the heaters! Great ambiance though!

Lovely friendly atmosphere, service and food top notch. Reasonable prices.

Excellent food and service as always. Gem of a place.

Great service, great food and drink and a very good atmosphere.

Another enjoyable lunch with friends at the club, in the bar. Always advisable to book, as it gets busy.

Great value.

Salad dressing was nearly as great as v.Sausage andwich with Sautéed onions Tasty

Our party was looked after very well in the bar and in the dining room.  Service was first class and friendly with everyone happy with the food.

Another excellent lunch with friends. Still surprised how my non-member guests are allowed to wander in unchallenged.

Excellent service

Lovely.

10-Oct